Veritas Customer Disk Retention Option - 36 Month - Service

If Veritas provides you with a replacement part under your Support Agreement, you must return the defective part to Veritas in accordance with all shipping instructions from Veritas, except where the defective part is a failed disk drive and you have purchased the Customer Disk Retention Option (or successor offering) for the applicable Appliance. Replacement parts will consist of either a new or refurbished hardware component. If our service personnel install the replacement part for you, please be sure to provide them with the defective part. All defective parts become Veritas' property upon removal from your site, and you are ...